Terms of Use

Introduction

Use of the website (hereinafter: “the Site” or “the Service”) is subject to the terms of use detailed below (hereinafter: “the Terms of Use”), including the provisions of the Privacy Policy and in accordance with any applicable law.
Use of the Site constitutes your explicit consent (hereinafter: “the User” or “the Customer”) to these terms.

Use of the Site is permitted for lawful purposes only and is allowed solely for users who are legally competent or for corporations.

The purpose of these Terms of Use is to clarify the relationship between the operator of the website (hereinafter: “the Operator”) and any individual and/or entity accessing the website and/or using the Operator’s services.
Use of the website constitutes your agreement to these terms and conditions and your commitment to comply with them.
If you do not agree to any of the Terms of Use, do not use the website.
The Operator reserves the right to terminate your use of the website if you fail to comply with one or more of the Terms of Use.

The Terms of Use govern your access to the website and apply to any use you make of it, including the information, content, and services presented on it or linked through it to other information sources, as well as to any submission of information.
These terms constitute the legal basis for any engagement or action you perform within this framework.

The Operator reserves the right to terminate your use of the website if you fail to comply with one or more of the Terms of Use detailed below and further reserves the right to update the Terms of Use from time to time, at its sole discretion and without prior notice.
It is hereby clarified that the binding and prevailing version of the Terms of Use is the one published on the website at the time of your use.
Therefore, before performing any action on the website, you are requested to carefully read the Terms of Use, including the Privacy Policy.
If you do not agree to all the Terms of Use, please refrain from using the website in any manner.

In these Terms of Use and in all texts appearing on the website, words in the singular shall include the plural and vice versa, and words in the masculine form shall include the feminine and vice versa, all according to the context.
The Terms of Use are written in the masculine form for convenience only and are not intended to constitute any discrimination or harm of any kind.

These Terms of Use constitute the entire agreement between the parties and prevail over any prior agreement, proposal, or representation made, whether in writing or orally, regarding its subject matter.
In any case of contradiction and/or inconsistency of any kind between the content of the website and the provisions of these Terms of Use, the provisions of the Terms of Use shall prevail and apply.

It is hereby clarified that the Operator may, at any time and at its sole discretion, modify and/or discontinue the operation of the website, in whole or in part, without prior notice and without the User having any claim or demand against the Operator as a result thereof.

The service is available 24 hours a day, seven days a week, and may be used at any time, including for purchasing products.
However, the website may be temporarily unavailable due to malfunctions beyond the Operator’s control, maintenance work, or other reasons.
The User shall have no claims against the Operator in such cases.

For any questions, clarifications, comments, or issues related to the service, you may contact the Operator by email at tricomiel23@gmail.com.
It is hereby clarified that the contact details mentioned above may be subject to change.

Definitions

• “The Content” means the website, information about products, the online pages contained therein, the classification, arrangement, and presentation of the information, and any other form of illustration included therein, in newsletters, and in text messages.
• “The Service” means the website, including accompanying instructions and guidelines, related products and services, any accompanying personal support services (if and when provided), and any modification and/or amendment of the foregoing as may be made by the Operator from time to time at its sole discretion.
• “Website Errors” means any disruption in the availability of the website caused by reasons beyond the Operator’s direct control.
• “You” and “Users” mean, among others, individuals and entities authorized by the Operator to use the Service, as well as your employees, consultants, contractors, agents, and/or third parties with whom you conduct business.
• “Products” means all the items available for purchase on the website.
• “Your Data” means all electronic data and/or information submitted by you and/or collected by the Operator during your use of the website.

Purchasing Products on the Website

The website offers various products for sale as detailed and displayed on the site.
However, the Operator may, at any time, discontinue the sale of certain products, add new products, and/or modify the range of products available for purchase on the website — all at its sole discretion and without prior notice, and the User shall have no claims against the Operator for any such changes.

The price of each product is displayed alongside it.
However, the Operator reserves the right to change the price of any product at any time and at its sole discretion, and the User shall have no claims against the Operator as a result.
It is clarified that the determining time for the product’s price is the moment the order is confirmed by the customer, not the time the product is added to the shopping cart.

The Operator makes every effort to ensure that all product details, descriptions, and images displayed on the website are accurate.
However, unintentional errors may occur regarding product descriptions or images on the site. The appearance of a product on your device’s screen may differ from its actual appearance due to variations in display settings and screen quality.
In any case, it is clarified that product images displayed on the website are for illustrative purposes only, unless stated otherwise on the product page, and do not in any way bind the Operator.

Since the product inventory changes from time to time, it is possible that a product ordered may not be available in the Operator’s stock at the time of the order.
Therefore, the Operator reserves the right not to supply the product to the customer as a result, after contacting the customer within a reasonable time and notifying them of the product’s unavailability in stock. The customer shall have no claim against the Operator in such a case, and the Operator may offer an alternative product that is in stock.
If the customer has already been charged for the unavailable product, the Operator will refund the payment for that order.

Without derogating from the provisions of these Terms of Use and subject to applicable law, the Operator reserves the right, in certain cases, to cancel an order that has been placed and approved — including, but not limited to, when an error is found in the product details regarding its characteristics or price as displayed on the website, or if it is discovered that the product was ordered in violation of these Terms of Use and/or in a manner that harms third parties.
In such a case, the Operator reserves the right not to supply the product to the customer after contacting them within a reasonable time and notifying them of the cancellation, without the customer having any claim against the Operator as a result.
If the customer has already been charged for the order, the Operator will refund the payment for that product.

The prices of the products on the website are not necessarily identical to the prices of the same products that may appear elsewhere, including but not limited to, in the Operator’s physical points of sale and/or in social media advertisements.
In any case, the prices displayed on the website are the binding prices for any product purchase made through the website.

The Operator may, from time to time and at its sole discretion, conduct promotions and offer benefits or discounts, as well as discontinue them at any time, without the User having any claims against the Operator as a result.

Placing Orders, Payment, Product Delivery, and Shipping

Payment on the website may be made by credit card, subject to the approval of the credit card company, via the “Bit” app, or by any other method determined by the Operator from time to time.
It is clarified that the Operator reserves the right to change the available payment methods and/or ordering procedures at any time, at its sole discretion and without prior notice, and the User shall have no claims against the Operator as a result.

The delivery of products purchased on the website, for which full payment has been made, may be carried out, at the User’s choice, by courier or by any other method determined by the Operator.
The Operator reserves the right to modify the delivery methods and/or shipping areas from time to time, at its sole discretion and without prior notice, and the User shall have no claims against the Operator as a result.

A delivery order may be subject to shipping fees at the rates listed on the website.
It is clarified that the Operator reserves the right to update the shipping rates for product delivery at its sole discretion and without prior notice, and the User shall have no claims against the Operator as a result.

Without derogating from the provisions below, it is clarified that the delivery service is provided by a third party that is not under the Operator’s control or responsibility.
Therefore, the Operator shall not be liable for any damage caused by any party providing the delivery service as described above, including damage resulting from negligence.

Since the delivery service is not under the Operator’s control or responsibility, delays in delivery times may occur due to circumstances beyond the Operator’s control, including but not limited to force majeure, security situations in the delivery area, extreme weather conditions, natural disasters (such as earthquakes or floods), other disruptions (such as fires or roadblocks), and delays resulting from strikes.
The customer shall have no claims against the Operator due to such delays.
It is further clarified that such delays shall not release the customer from their obligation to pay for their order.

It is clarified that if the products are returned to the Operator because the customer did not collect them, the products will not be re-delivered automatically.
The customer will need to coordinate a new delivery date with customer service.
If the customer schedules an additional delivery, they may be charged an extra shipping fee for that additional delivery.

The Operator shall not be liable for delays beyond its control and/or delays caused by the customer, including but not limited to difficulties in contacting the customer.
Such delays shall not be considered a breach of the Operator’s obligations to deliver the product, nor shall they exempt the customer from their obligation to pay for their order.
It is further stated that if, within 30 days from the date of the order, the products have not been received by the customer for reasons not caused by an act or omission of the Operator (for example, if the customer cannot be contacted and/or did not collect the products), the customer shall be deemed to have waived the order.
In such a case, the Operator shall be entitled not to deliver the ordered product and may sell it to any third party, without the customer being entitled to any refund.

The packaging of the products shall be carried out at the Operator’s discretion, and the customer shall have no claims against the Operator regarding this matter.

Order Modification and Cancellation, Transaction Cancellation, and Product Returns

The Operator’s policy for product returns and transaction cancellations is subject to the provisions of the law, including the Consumer Protection Law, 1981.
The customer may cancel their order and/or return the products received, subject to the terms set forth below.

It is hereby clarified that a refund will not be granted for returned products whose original packaging has been opened by the consumer, except in cases where the product is defective, and all subject to the provisions of the law, including the Defective Products Liability Law, 1980.

An order modification or cancellation by the customer will be permitted in accordance with the provisions of the law, at the Operator’s discretion, and subject to the following terms.

A customer who wishes to cancel or modify their order must contact the Operator using the contact details provided in these Terms of Use and inform the Operator of their intention to cancel or modify the order as soon as possible.
Such cancellation will be permitted only if the order has not yet been dispatched for delivery.

Upon receiving notice of order cancellation, the Operator will refund the customer for the order.
However, at its discretion and subject to applicable law, the Operator may charge a cancellation fee of up to 5% of the order value or ₪100 — whichever is lower.

A customer who wishes to modify their order by adding new products shall pay the price listed at the time of the order modification, not the price listed at the time of the original order.

A transaction cancellation and the return of products may be made within up to 24 hours from the time the order was received, provided that the product has not been used and remains in its original packaging, all in accordance with the law.
To cancel a transaction, the customer must contact the Operator and notify them of their intention to cancel the purchase.
After receiving the customer’s cancellation notice — and provided it was made within the specified time frame — the Operator will coordinate with the customer the method of returning the product.
It is clarified that the customer is responsible for returning the products to the Operator and that the return shipping costs shall be borne by the customer.

Upon receipt of the returned products by the Operator, and subject to inspection of their condition and confirmation of their integrity — including verification that the consumer has not opened the original packaging — the Operator will refund the customer for the order.
The Operator may, at its discretion and subject to applicable law, charge a cancellation fee of up to 5% of the order value or ₪100, whichever is lower. The cancellation fee includes any shipping fees collected, in addition to payment processing fees actually incurred by the Operator.
The provisions of this section regarding cancellation fees shall not apply to cancellations made due to a defective product in accordance with the Defective Products Liability Law, 1980, and/or in cases of discrepancy between the product features shown on the website and the actual product features, in which case no cancellation fee shall be charged — subject to the Operator’s review and confirmation of the customer’s claims regarding the defect or discrepancy.

The Operator emphasizes that it is the customer’s responsibility to verify that the products received correspond to the details of the order they placed.
If there is any discrepancy between the products ordered and those actually received (for example, if the quantity received does not match the quantity ordered), the customer must notify the Operator of such discrepancy within two business days.
If the customer fails to notify the Operator within this period, the customer shall be deemed to have confirmed that the order and the delivery match, and shall have no claims against the Operator in this regard.

Liability and Disclaimer of Liability

The Operator makes every effort to ensure that the information about the products displayed on the website corresponds to the actual products sold.
However, unintentional errors may occasionally occur regarding the details and information presented about the products on the website. Therefore, before using any product, you should carefully read its details.
If, in good faith, you received a product that does not match its description on the website, you may contact the Operator, who will arrange a refund for the purchase price and coordinate the product’s return.
Alternatively, you may exchange the product for another one and receive a credit and/or pay the difference between the received product and the replacement product.

The Operator does not guarantee that the links appearing on the website, if any, will be functional and/or lead to an active website.
The presence of a link to a specific website on the Operator’s site does not imply that the content of that site is reliable, complete, or up to date.
The Operator has no control over such content and therefore bears no responsibility whatsoever regarding it.

The Operator shall not be liable for any damage caused to the customer as a result of a purchase made on the website, including but not limited to cases where the purchase — including payment — was made without the customer’s consent and/or knowledge, or due to an incorrect entry of the shipping address and/or credit card details, as well as cases of communication failure resulting from acts or omissions of communication providers.

The Operator shall not be liable for any damage caused to the customer and/or to third parties as a result of the use of the products, except in cases where the product was defective due to the Operator’s negligence and subject to applicable law.
In such a case, the Operator’s liability shall be limited to, and shall not exceed, the purchase price of the defective product.

The Operator is not responsible for the content of advertisements or commercial offers from third parties that may appear on the website.
Any claim, demand, or complaint by a user regarding such offers, products, or services — their receipt or outcomes — shall be directed by the user directly to the third party from whom the offer was received or the service was purchased, and the user shall have no claim or demand against the Operator and/or anyone acting on its behalf in connection therewith.

Intellectual Property

All intellectual property rights — including moral rights, economic rights, copyrights, trademarks, trade names, patents, designs, trade secrets, and any other rights related to the products or the website, including but not limited to the content, design, layout, and the presentation and arrangement of the information appearing on the website, as well as the website itself — are exclusively owned by the Operator.

Without derogating from the above, the website, its online pages, the classification, arrangement, and presentation of information, and any other form of illustration contained on the website are the exclusive property of the Operator.

It is prohibited to copy, reproduce, duplicate, create derivative works from, modify, or adapt any part or all of the website’s content for the purposes of distribution, publication, display, performance, transmission, broadcasting, making available to the public, sale, or any other action without prior written approval from the Operator.

The Operator respects the rights of third parties and takes the necessary measures to avoid infringing upon any such rights.
If a third party’s rights have been infringed in good faith, they may report the intellectual property infringement to the Operator via the email address provided in these Terms of Use.

Use of Personal Information and Security

The Operator respects the privacy of users on the website.
Information regarding the privacy policy can be found in the Privacy Policy section available on the website.

The Operator’s website is secured using advanced security measures designed to ensure proper functionality, safe browsing, and the protection of users’ privacy.
Any user of the website and its services agrees not to engage in any activity that may disrupt the website’s operation, including but not limited to stealing user information or breaching the website’s security mechanisms.
The Operator will take all legal actions available against any such activity, including blocking the user’s access to the website and initiating legal proceedings against the user if such actions occur.

The website may contain links to external third-party websites that are not under the responsibility of the Operator.
The Operator does not guarantee that the links appearing on the website will function properly or lead to an active website.
The presence of a link to a particular site on the Operator’s website does not imply that the content of that site is reliable, complete, or up to date, and the Operator bears no responsibility in this regard.
Without derogating from the above, the Operator shall not be liable for any direct or indirect damage caused to the user and/or their property as a result of using or relying on the information and content appearing on the websites accessed through or via links on the Operator’s website.

Term and Termination

This agreement shall take effect on the day the user first makes any use of the website and shall remain in force until the user ceases using the service.

The Operator may terminate this agreement at any time, including in the following cases:
(1) The user has violated any provision of this agreement (or has acted in a manner clearly indicating an intention to do so or an inability to comply with the terms of the agreement);
(2) The Operator is required to do so by law (for example, if the provision of the service becomes or would become unlawful).

The Operator may modify these terms from time to time at its sole discretion.
It is the user’s responsibility to stay informed of such changes by reviewing these Terms of Use periodically.
Use of the service at any time shall constitute acceptance of the updated and revised terms as they exist at that time.

The Operator reserves the right to modify or discontinue the service or any part of it on the website without prior notice.
In the event of service termination, the Operator shall not be liable to the user or to any third party for any damage or loss arising from such discontinuation.

The provisions regarding intellectual property and disclaimer of liability shall remain in effect even after the termination of this agreement.

General Provisions, Jurisdiction, and Notices

These Terms of Use, including the Privacy Policy, constitute the entire agreement between the parties and supersede any prior agreement, proposal, or representation made, whether in writing or orally, regarding its subject matter.
No modification, amendment, or waiver of any provision of this agreement shall be valid unless made in writing and signed or electronically approved by the party against whom such modification, amendment, or waiver is claimed.

The information and the service are provided to the user as is (AS-IS), and the user agrees and acknowledges that the Operator, its employees, directors, shareholders, or anyone acting on its behalf shall not be liable for any direct or indirect damage caused to the user and/or to any third party related to the user as a result of the user’s use of or reliance on the information presented on the website.

These Terms of Use shall be governed exclusively by the laws of the State of Israel.

Any letter sent to the Operator shall be deemed received upon being sent by email, provided that the sender holds a delivery confirmation issued by the Operator.